Customer Testimonials
Matthew was amazing! No pressure, no hassle, best car buying experience ever! We really just stopped in on our way to Walmart...and I left with my dream car!
Salesman Keegan was outstanding and stayed late to explain everything about the car. Highly recommend
The Sales and Service representative was helpful, thorough, and great at following up with pertinent information. Dion made the buying process very easy and hassle free. We will definitely buy from them again!
Went to Gjovik Ford 05/17/2024 to purchase my car and was met by my salesman that was going to sell it to me.Nice gentleman! Went with me for a test ride, sold! Went into start the paperwork which he explained to me...blah blah blah Went into financing and the gentleman had it all done! After looking over the expense list noticed three charges on the tally sheet. When I questioned him on it he said it standard for sales and when I asked it to be explained to me he prompted the sale agent. After he explained what they ...
I’ve been dealing with this dealer for over 25 years and have never been disappointed. While it’s been over 12 years since I purchased a car, and all the personnel have changed, it’s still has the same customer care philosophy and a great knowledgeable staff. They seem to always put the customer first.
On their website they listed a brand new Ford Bronco with the price. We get to the dealership and the price is $2100 more then the listing, salesmen said they ceramic coated the paint and it included an interior warranty. We said we don’t want either, just the price on the website. Salesman said “l have to charge you for the ceramic coating since it was already done, if you don’t want it you can pick out a different Bronco.” Real professional right! They finally deducted $500 for the “interior warranty” but not the ceramic. What a sneaky way to ...
I was extremely impressed with the friendliness from the general manager, Matt, to the salesman, and to the finance guy Zack. I love my truck. They treated me extremely well and I would strongly recommend this dealership. I will even if I’m looking for another vehicle this is where I will go.
My review is not to the sales rep that helped me. I really wanted to give the dealership a good review but as for now I can’t. The sales rep was great I came in Friday and ended up buying a used F150. The sales rep and I went over the numbers back and forth with is the typical way of working on the deal. It was raining very hard that day so I couldn’t get good look over on the truck. Sales rep did bring it into the service bay so I call look it over. The ...
Jennessa and John are wonderful to work with. They are knowledgeable about their cars and make it a wonderful experience!
Wonderful experience as always. From sales to service, best experience from a dealership. Professional and courteous every time.
I worked with Stevie Squillo and I'm so impressed with the professionalism and k owlege of vehicles this salesperson has. Stevie, you've earned a lifelong customer!
What a wonderful experience. No pressure. Was like sitting with a friend talking about car.
Gjovik Ford in Plano, IL was a pleasure to do business with. Salesman Bob Perri was easy to work with and very helpful throughout the process. No high pressure sales tactics and even secured a better rate than my Credit Union to finance the loan. The entire Gjovik Team was flexible and showed the willingness to make a deal without the stress usually felt when buying a new vehicle.
The dealership was a very comfortable setting. Everyone was professional and easy to talk to. Personally, I did not ever feel pressured to make a deal.
I have been looking to Purchase a new 2023 bronco for months, Keegan at Gjovik Ford made us feel that we are valued customers and I recommend anyone looking for a new car to go to him.
Experience was very positive. No high pressure hype, good information, patient explanation of features and good test drive experience.
very clean property along with very knowledgeable staff, Ben was super helpful as was the new car boss~man
Steve was responsive and the purchase went smooth, and delivery was quick. I would recommend Gjovik.
This is my 5th car that I have bought from Gjovik and always a great experience!
My third Ford from Gjovik and another incredible experience!! Can’t thank Jenessa and the gang enough!
THEY WERE QUICK TO RESPOND BUT I DECIDED TO BUY LOCAL BECAUSE I HAD TO MAKE QUICK DEAL
As a long distant buyer, the Gjovik team made the experience seemless and satisfying. Good job guys!
Very satisfied with service provided. Work done on my vehicle was done in a timely manner.
Keegan did a great job working out payment options. Hit the target goal. Payment went up only due to a warranty plan. Thank you.
Eric was very helpful in allowing me to purchase my vehicle! They communicated well and offered great service! The staff was friendly, and we got the job done!
My sales rep offered excellent service. She found the car with the exact options that I wanted and then helped setting up my options including my phone.
Sales person and the finance department were very helpful in going everything worked out with our vehicle purchase.
they were very kind and patient with us they treated us as if they already knew us very friendly
very nice people. No pressure just information about the suv. salesman was a kind and helpful man His name is Keegan
Great experience buying our new Ford truck. Kind, friendly & knowledgeable people. Looked everywhere & online to search for a new vehicle. Our go to dealer!
The process was super friendly and easy. We had an excellent sales person, Jenessa Draper. The vehicle was prepped and ready within 24 hours. Enjoyed the experience.
Jenessa was great! So was Mike. Made us feel comfortable and was up front on everything!
The dealership (Gjojik) and saleman (Eric) were able to give me the very best experience I have ever had buying a truck!! I am a very knowledgeable buyer and I know I was given a good price and they made it better without the back and forth. They also had the truck and all paperwork ready when I arrived and was done in about 15 minutes with the very professional finance guy. I truly appreciate the dealership and all the folks that made this so easy - THANK YOU!!
Good experience when purchasing a new vehicle for with this dealership. Nice salesperson with the purchase.
They were great to deal with. Iggy, my salesman, was really good at walking me thru the process and I was in and out in under an hour to buy the Bronco. It is awesome!
Alex was a great help when buying a car for my daughter. There was no pressure, no hassle, very easy experience. Go see Alex!!
Salesman Alex was awesome! Very knowledgeable and anything else you needed to know he will find out. Truly a good and easy experience. I love my new Mach E!
Had a great buying experience with Ben! He and the team there made everything effortless on my end!
Great dealer and great sales department. We had a great experience buying our Bronco Sport
Awesome people to talk to! Very helpful in every aspect about the vehicle and other areas. I recommend anyone to shop for a ford at Gjovik Ford. AWESOME PLACE!
I probably just had one of the best buying experiences in my life! Bryan Wredling and the team at Gjovik was a pleasure to work with, zero pressure, honest and transparent. I was casually looking for a truck and dealt with several Ford dealerships and kept coming back to Gjovik. While it wasn't exactly the truck I was looking, it was the business I wanted to work with.
I had asked them to perform maintenance that was not required. They took the time to explain that it wasn't necessary. Saved me money.
It was a great experience from sales to service helped me with securing a low rate and made sure I understood my vehicle before I left the lot.
A class act - This dealer was most impressive. We just made the most hassle-free purchase ever. We are seniors and together, my husband & I have purchased many a car in the past. This was the most honest sales staff we have ever worked with from Catie who provided a fair online quote to our interactions with "Iggy" the salesman, Alfonso who handled much of the paperwork, and the Parts department which was very forthcoming with information. Iggy has been patient with us and has given of his time, even after the purchase, to ensure that we ...
Very satisfied with my experience. I really appreciated Mckenzie Hackler and how genuine she IS. She doesn't just act it. She actually came out to the truck to voluntarily set up my bluetooth AFTER the sale was finalized. Everything went super.
McKenzie Was a pleasure to work with. Very attentive but not pushy. Had things ready to execute when I got there to sign the paperwork & was in & out. Would highly recommend her & will be back!
Treated with courtesy from start to finish.Everyone was helpful and made sure all of our questions were answered. Jenessa and the entire staff were professional with no pressure. Worth the 2 hour drive.
Not happy. I was ripped off on what I go for my car on trade-in. I asked for 5k, stated best they could do was 2500 and now they are selling it for $10,900. Had given me a song & dance story about why couldn't give me what I wanted.
Beautiful new dealership. All safety precautions were in place. Masks, plexiglass and distancing. I was met at the door and directed to McKenzie Hackler. I felt comfortable with her right away. She was very helpful and made this purchase very easy and enjoyable. I will recommend her to anyone I know looking for a new Ford. The other people I dealt with were very nice to me also. Overall, a great buying experience!
You have always gone the extra mile for service and friendliness. The Ford Team is awesome.What more can I say? !AWESOME AWESOME AWESOME!!!!!! Thank you
I have purchased multiple vehicles from Steve Woods and have never been disappointed. He is honest and there is never any high pressure sales. He takes the time to explain my best options
The sales team was the best. There was no pressure to sell a vehicle. They work with us and it was a pleasure to buy a car from them.
Gjovik Motors Working with Gjovik Motors was a great experience. Quick, efficient and nothing pushy about any of it. Steve Woods, my associate, met all of my needs in a no pressure environment.
Terrific Sales and Service experience. Bought my 2020 Tremor at Gjovik Ford several months back and have been back to service for the installation of some accessories and an oil change. The dealer staff is always outstanding to work with. I would never go anywhere else. The best!
Very accommodating. Great follow-up from salesman. No pressure. Was able to take my time selecting vehicle and test driving a number of cars. Service Department has been very good to me.
We had bought our 2016 Ford F150 truck at Gjovic Ford through Terry before. We were so impressed with him that when it was time to trade in our truck, we went and purchased our 2020 F150 from Terry again. He works hard to get us the best deals. We recommend him highly.
I thought Gjovik Ford had a great deal of trucks to choose from (more than any other dealership I had called). I felt my salesman, Alex Lemke, was awesome. He was very knowledgable about the trucks. He really took the time and helped me understand the differences in the couple of trucks that I narrowed my choices down to. I was very happy with my selection. After purchase he helped me learn the features inside the truck. That was very helpful to me! The only part that I was disappointed in was that when I got my truck home it ...
Very well organized and made my purchase very smooth. After the sale, Iggy, spend a lot of time with me going through the options. He was very helpful and I enjoyed the experience.
Dealership was very helpful to a first time Ford buyer after 25 years of Toyota’s! Knowledgeable, friendly, and helpful. I would definitely recommend them to friends!
Excellent experience from start to finish at Gjovik Ford. Steve Woods was great to work with and was very professional and polite. Would recommend this dealership.
Great team, Great prices, Todd and Steve were Great! Thank you all for the excellent customer service! I will definitely recommend all my friends and family
This is the second car I have purchased from Gjovik Ford in Sandwich. Iggy was such a great salesperson and made it a good experience. Most times I have been in other car dealerships or shops I feel like I have a hard time with staff because I am a female and that was not the case with Iggy. He spoke to me as someone who understood and made the experience great. Highly recommend.
Alex very nice young man Professional and accommodating Would recommend Alex and the Dealership The finance Person was Great also Nice place in the Country
I lost my 2008 Ford Ranger 5042 miles shy of 300,000 in a crash on Dec 13. I had wanted a new one, after years of waiting for the Ranger's comeback, just wished under different circumstances. I built a 2019 Ranger online, hit the search button, and Gjovick Ford had what I was looking for except for three extras. They had the best price out of three dealerships with the truck I wanted and purchased it Dec. 21. Ben Panock was very pleasant to work with while ordering the extras: running boards, sprayed in bed liner, and 2020 style Ranger mud flaps. He made sure the 2020 ...
Justin was very helpful and polite during our experience. It happened to be a very busy day with other customers also needing assistance. We finally were able to close the deal on the Ford 250. The show room is very small and it is distracting to hear every comment made.
The last time I had purchased a truck for my business was 15 years ago-My 2004 King Ranch has 306,000 miles, so I was concerned about getting "HASSELED" the second I walked into the dealership-not at Gjovik Ford! I had gone online to see what they had in stock before I made the long trip there and I was PLEASANTLY pleased with the options and different styles Steve showed me when I arrived...with a "NO PRESSURE" attitude Steve was VERY helpful in making my final decision. I had visited several other dealers before coming to Gjovik Ford searching ...
I was ready for a bigger car. I want to start doing road trips in a car that feels like a house on wheels. I am very happy with my new Ford Escape. I can fit my family in my car now and we are all sitting comfortably. Lots of fun gadgets on this new car too.
I have bought my last 3 vehicles from here and have had a very good experience, Justin worked very hard to find tube right vertical that I was looking for.
VERY nice people to do business with. Our salesman Terry Nielson was very nice and gave us the best price and went above and beyond with our needs and wants. We WILL be back. You won't be disappointed coming here.
It’s a refreshing place to do business. The sales experience was exceptional! The sales staff sold me what I needed and do not up sell me expensive upgrades I did not need. They listened to me and accommodated my needs. The Service staff have been very gracious and professional. With my investment in my F250, I only want Ford certified technicians working on it even if that means it costs a little bit more. Although, their prices have been very reasonable. They know the product inside out and have direct access to Fords Engineering staff if something does go ...
Great dealership and salespeople. Very helpful and they have a great selection of cars. This is the second car I have bought from Govick Ford .
I had a pleasurable experience at Gjovik. I got the truck I wanted at a reasonable price. They made the process very easy and they were very friendly. Love the truck!
This is been our third vehicle purchased at govick Ford we have had nothing but great service are sales salesman Steve Woods has been great each and every time we have come in to purchase a vehicle the service department is wonderful anytime we've had an issue they took care of it right away I've always had a loaner for me the management team they're finance manager everybody always treated us with respect and is a very good dealership to work with I can't wait till they move to their new location in Plano I think ...
I have bought numerous vehicles from Jeff and Rick at Gjovik Ford over the years. There product knowledge makes for a simple buying experience and keeps us coming back.
Ben Panock was easy to work with and provided terrific customer service. I would highly recommend dealing with Ben. On a separate visit, the service department recommended a less expensive alternative to fix our muffler that didn’t involve the dealership.
Justin was well-informed about the vehicle with no pressure to buy whatsoever! Great Salesman and great service. Would highly recommend this dealership to everyone!
Iggy is a real great person to buy a car from. He is friendly, knowledgeable, understanding of the car i wanted to buy. I came into the dealer with the kind of car I wanted and in three days I was driving off the dealership lot in my new car. He took the time to listen to the research that I have done and the dealer and him have given me a great deal. It has been a week now driving my new car. I have no complaints on my 2018 car with low miles. I had a great experience buying ...
Searched online first to find a 2019 Explorer with end of year incentives and discounts. Found this one and made the deal. Then I got the good news. They found that I could get $750 more taken off price from Ford. Just because! I drove nearly 80 miles but I will do it again when I am looking for another vehicle.
Friendly and helpful service. Was really surprised that Justin offered to and personally delivered my floor mats and on his day off no less! You can tell he cares about customer experience.
The dealership sales staff was friendly and were not trying to push me into a purchase. The staff made us feel welcome throughout the purchase process. The completion of the sale was the fastest I have ever been through.
This was my first car buying experience and Iggy was great. Offered me great cars for great prices and helped make buying a car less stressful. I would definitely buy another car from him again.
I like the fact that they do not insist on going on test drives(unless you are 17 and looking at a Mustang) so you can do more than just go around the block or short drive. Terry made sure I had plenty of gas when I said I would be back in a half hour or so. I never did hear "What do we have to do to put you in that today" after returning from the test drive. Just a question about how I liked it and when I might be buying. After I figured out what ...
Very, very helpful and curteous. Answered all our questions. Took all the time we needed to buy the explorer we wanted. We will return to Gjovick for a future purchase
Gjovik's took care of 2 recalls, and ordered a piece needed for my sunglass holder and when they received it they called and scheduled. I got there about a 1/2 hour early, they took it right in and the repair was done and I was on my way before my scheduled appointment was to start. Excellent repair and service!!!
I contacted Gjovik Ford, when I was in the market for a new F150. I talked to Justin Buck who had provided me with fantastic information on the F150 with in a very short period of time. Justin helped me understand all the features I wanted on the F150. Unfortunately Gjovik Ford did not have in stock the truck with the features I wanted, so I did not purchase my truck from Gjovik. I still appreciated the help that Justin provided me with. I will use Gjovik Ford for the service on my new F150.
I went to Gjovick to trade my car in and buy new, but ended up leaseing a car, which ended up better for me, and I got an Edge and what I wanted in it, it's a wonderful car and Rick S. was great to deal with. Rick and Tom C. Did everything they could for me, and the car is terrific to drive. Love It!! Dealership was just easy to deal with.
Gjovik needed a day to take care of the two recalls and provided me a nice loaner. a Ford Explorer, as my serviced F150 is my only vehicle. The servicing was done when promised.
Contacted service department regarding Ford recall 18S01 They handled my need in a very professional manner Once replacement airbag became available they were able to schedule an appointment date to perform the service
Each time I bring my car in for service everyone is friendly and the service is excellent all questions are answered with the service that’s being done on your car
My family has bought several vehicles from this dealership and have always been highly satisfied. We would definitely consider buying from them in the future.
Gave them a chance to respond to an email and they ignored it so here is my experience. I made an appointment with my VIN# with Darrell the service manager 3 weeks before I came down with 2 Ford recalls that was verified by him for my 2016 Ford Transit chassis on a Winnebago RV. Gjvork is on the Ford Commercial Fleet/Class C Recreational Vehicle web site as a “servicing” dealer for RV’s. One recall required a trailer tow module exchange so I wanted to make it out far enough that the parts would be available as I had a 1.5 hour ...
I came across Gjovik Ford during my internet search for a new Fusion. Jonica got back to me and quickly sent back multiple pictures of the car I was interested in. She also provided an OTD quote. Even though I ended up buying my Fusion at another dealer, she emailed me back congratulating me on my purchase. I found Jonica friendly, helpful and easily answered my questions in a professional manner. I would recommend her for anyone wishing to shop at Gjovik Ford.
Extremely unhappy with the way they do business. I bought a used truck from them. They said that they would do whatever is takes to fix the truck and that they would make it right. So we did the deal, they fixed one of the two issues. I brought the truck back after the second issue didn’t get fixed, they “fixed” the issue again and no sooner than pulling back in my driveway the codes were back. Now they say there is nothing more they can do for me. I WILL NOT buy anything else from this dealership!!!
I've known Olaf, Scott and the crew and have been doing business here for 20 years. Small town service that cares about every customer and strive to do the right thing. Shop here with confidence!
I have bought two vehicles from Gjovic, my salesman was Landis Alltop on both cars he took care of our every need and any problems with our vehicles. I would recommend anyone buying a vehicle from Gjovic ford to see Landis Alltop, he will take very good care of you before and after your purchase. They have a friendly service department also.
I have bought 3 vehicles from gjovik ford in sandwich ilinois. They have always been nice to me. Quick to get me in for service of our vehicles. Work gets done right and fast. I've only had one past bad experience with them and i don't have to deal with that one idiot at all.
My salesman, lanney Altop, handled everything for me! No need to go through service! He made sure all of my needs were met, from the sale end to the service end. Everything the service department did (installing bed liner, soundproofing and rear wheel inner liners) was handled expediently and professionally. I'll be back!
As usual Gjovik always services me with a smile on their faces. They recognize me every time I visit for service on my cars. They are always done with the work in a timely manner. They are always polite, and are awesome with their customer service. I recommend them to everyone.
First time visit to this dealership. Knew what I was looking for, but wasn't sure what would work for me. Our salesman, IGGY, went out of his way to accommodate my needs and answer my questions. When I did find a vehicle, he arranged for me to transfer equipment from my work vehicle in a way convenient to me. Paperwork was completed while we went down the street for supper! Came back and signed papers. While we had sought out a salesperson, I did notice a couple of customers come in and stand around a while before anyone approached ...
Tried to buy a truck today left multiple messages Rick called once did my credit and never heard from him again. Had a 5000 down payment I would have put on the truck. Said he was going to call back in 15 min and here it is 5 hours later and no call. I wouldn't recommend this place to anyone they have the worst customer service. And they close in a half hour and live 2 hours away. I'm going elsewhere so should you